We are looking for an Assistant Manager Trainee to join our team!
Requirements: Employee MUST complete IAAPA (International Association of Amusement Parks and Attractions) courses along with Fun Zone on the job and in-person training. The completion of this course is 9 months.
Assistant Manager Training will be successfully completed as follows:
- 3 months total online studies
- 6 months total on the job training with the General Manager and Assistant General Manager
- Certification of Course Completion will be awarded.
Basic Job Functions: This individual will be responsible for assisting the manager with assigned tasks and manager-on-duty activities, including:
Perform opening and closing duties by ensuring the facility is clean and secure, and accounting for all shift transactions according to FEC standards.
Assume overall management responsibility during (manager on duty) shifts and in the Asst. GM and GM’s absence.
To ensure that the FEC standards and service culture are not compromised for any reason.
Respond, resolve, and follow up guest problems through telephone contact and in an efficient manner, and document results.
Delegate and follow-up on cleaning and safety duties throughout the day and night shifts to ensure clean and safe playing conditions.
Handle misconduct of guests and/or team members and take appropriate action. This includes all codes of conduct and policies written in the FEC handbook.
Responsible for parties, field trips, groups, and corporation and large group bookings and information requests and follow-up.
Monitor ongoing safety systems and programs for guests and staff while maintaining safe operating conditions of all play equipment.
Perform other related managerial duties as assigned.
Total cash register and balance at the end of each shift and record it accordingly.
Respond to requests for continual development, training or support of other teammates.
